Welcome to North Tyneside Council

Benefits

• Benefit appeals
• Benefit fraud
• Discretionary housing payments
• Information for landlords
• Local housing allowance
• Making a claim
• Calculate your payments

Trading standards

• What we can do to help
• Safety / Recall notices
• Self help letters
• If you are in dispute
• Weights and measures

Council tax

• How to make a payment
• Appeals
• Change in circumstances
• Complaints
• Discounts
• Exemptions
• What to do if you can't pay

Emergency planning

• Emergency family plans
• Emergency situations
• Emergency telephone numbers

Customer services

• Comments, Complaints and Enquiries
• Customer service centres
• Contact centre
• How we can help
• Payments and Direct Debits

Building control

• North Tyneside Building control
• Building regulations
• Advice to householders
• Applying for building regulations
• Site inspection
• Fire safety
• Resistance to sound
• Replacement glazing
• Access to and use of buildings
• Electrical safety
• Dangerous structures and public safety
• Demolition

Planning

• Conservation and Design
• Development control
• Planning applications online
• Planning enforcement
• Planning policy
• Land charge information
• Searches and Fees

Apply for licences and permits

• Environmental Health licences
• Roads and Highway licences
• Sports ground and stadia
• Approval of wedding venue
• Approval of food premises
• Weighbridge operator's licence
• Full list of licenses

Business

• Business rates
• Business continuity
• Business grants and advice
• Locate to North Tyneside
• North Tyneside Business Forum

Licensing guidance

• Private hire/hackney carriages
• Street collections
• House to house collections
• Motor salvage operators
• Scrap metal dealers
• Scaffolding
• Street collection

Regeneration

• River Tyne North Bank
• North-East area
• North-West area
• South-East area
• South-West area

Corporate property

• Property portfolio
• Standage sites
• Vacant property search
• Consents
• Garage site compounds
• Grazing sites
• Land ownership enquiries

Jobs and careers

• Council vacancies
• Employment support
• Job centres
• Pathways to work

North Tyneside Schools

• School finder
• Admissions
• Admission appeals
• School term and holidays
• School meals
• School transport

Adoption and Fostering

• Adoption
• Fostering
• Private fostering

Adult and Family learning

• Adult learning
• Family learning

Parent and family support

• Bringing up your child (0-5)
• Bringing up your child (5-7)
• Bringing up your child (8-11)
• Pre-teen/teenagers (12-18)
• Families Information Service
• Domestic abuse

Young people

• Are you worried or afraid?
• Help, Advice and Support
• Things to do and places to go

Special education needs

• Parent partnership service
• Education psychology

Childcare

• Children's centres
• Sufficiency assessment
• Early education: Free entitlement
• Early years provision
• North Tyneside nursery schools
• Childcare FAQs

Safeguarding children

• Local safeguarding children board
• Are you worried about a child?
• Area children's teams
• Useful contacts

Births, Deaths, Marriages
and Civil partnerships

• Births
• Death and Bereavement
• Marriages and Civil partnerships
• North Tyneside Register office
• Tracing your family tree
• Applying for copy certificates
• Civil naming ceremonies

Policing and Public safety

• Anti-social behaviour
• Crime prevention
• Magistrates
• Race crime and Harassment

North Tyneside Strategic Partnership

• North Tyneside Together
• Information Observatory
• Neighbourhood management
• Sustainable Community Strategy
• Local Area Agreement
• Community cohesion

Community centres

• Howdon community centre
• John Willie Sams Centre
• Oxford centre
• Shiremoor community centre
• White Swan centre

About the Council

• Contacting the Council
• Council finances
• Who's who
• Council plan
• How we are performing
• Research and Statistics
• Procurement, Tenders and Contracts

Elections and Voting

• Elections
• Register of electors
• Moving house?
• Registering to vote

Decision making

• Agenda, Reports and Minutes
• Forward plan
• Overview and Scrutiny
• Structure of the council
• Appointments to outside bodies
• Council constitution
• Public questions at Council meetings

Area forums

• North Shields
• North West
• Wallsend
• Whitley Bay

Your representatives

• Councillors
• Chairman of the Council
• Elected Mayor of
  North Tyneside
• MPs and MEPs
• Standards committee
• Young Mayor
• Youth councillors

Information governance

• Data protection
• Freedom of information
• Petition scheme
• Research and Statistics

Tourism

• Eating out
• Events
• Family fun
• Filming friendly
• Party time
• Places to visit
• Shopping
• Travel
• Water Sports
• Where to stay
• Information for visitors
• Tourist information centres

Museums and Heritage

• Cultural volunteering
• Heritage open days
• Intergeneration
• St Marys lighthouse
• Cullercoats as an artist's colony
• Cullercoats Blue plaques
• North Shields Blue plaques
• Tynemouth Blue plaques
• Wallsend Blue plaques
• Whitley Bay Blue plaques

Arts

• Arts in North Tyneside
• Projects and events
• Public art
• Children and young people
• Playhouse Whitley Bay
• Saville Exchange

Re-use and Recycle

• Home recycling - Grey bins
• Garden waste recycling
• On street recycling
• Recycling in high rise properties
• Bring sites
• Household waste recycling centre
• Re-use

Grounds maintenance

• Maintenance services
• Frequently asked questions

Rubbish and Waste

• Household collections
• Bank Holiday revised collections
• Business waste
• Flytipping
• Household waste recycling centre
• Special or bulky collections
• Waste minimisation tips

Sustainability

• Climate change
• Sustainable development

Environmental health

• Animal health and welfare
• Food safety and standards
• Health and safety
• Pollution
• Private housing
• Tyne port health
• Apply for a licence or permit online

Pest control

• Pest control issues

Adult social care

• Adult protection
• Carers
• Disabilities support
• Drug treatment
• Local Involvement Networks
• Mental health
• Support for older people
• Supporting people
• Direct payments
• Who is eligible?

Public health

• Key issues
• Director of Public Health
• Swine flu
• NHS LifeCheck

Are you worried about a child?

• What to do if you are worried about a child
• Parent and Family support

Housing advice

• Advice for private tenants
• Home loss payments
• Homeless assessments
• Mortgage rescue scheme
• Renting from a private landlord

North Tyneside Homes

• North Tyneside Homefinder
• About North Tyneside Homes
• Anti-social behaviour in Council housing
• Rents and Benefits
• Repairs and Improvements
• Your estate
• Your tenancy

Private housing guidance

• Domestic gas safety
• Empty homes service
• Private landlords service
• Financial assistance and grants
• Renting from a private landlord

Housing strategy

• Engagement and Consultation
• Research and Intelligence
• Strategies and Policies

Housing associations

• Housing associations in North Tyneside
• How to apply

Quality homes for older people

• North East schemes
• North West schemes
• South East schemes
• South West schemes
• Tenants focus group

Affordable housing

• Why have affordable housing?
• Are you eligible?
• How is it delivered?

Leaseholder services

• What is a leaseholder?
• Leasehold handbook
• Leaseholder FAQs

Libraries and Online learning

• Find your library
• Library charges
• How to join
• What you can borrow
• Computers
• Information services
• Library catalogue
• Local studies
• Mobile library service

Allotments

• Allotments in our area
• Applying for an allotment
• Charges

Sports, Health and Fitness

• Leisure centres
• Contours health and fitness
• Cycling
• Exercise classes
• Mini golf
• Sports pitches
• Swimming
• Walking
• Youth football tournament

Parks and Play facilities

• Playsites and Skate Parks
• Wallsend Parks
• Grass pitches

ease discount card

• ease EXTRA
• Types of cards
• What discounts can I expect?
• ease card prices

Nature reserves
and Country parks

• Local nature reserves
• Rising Sun country park
• Farmland birds

Parking control

• Car parks
• On street pay and display
• Disabled parking
• Dispensations/Suspensions
• General information
• Penalty Charge Notices
• Permit schemes
• Skips and Scaffolding

Public transport

• Concessionary travel
• Bus shelters
• Shields ferry crossing
• The Tyne and Wear Metro

Roads, Highways and Pavements

• Abandoned vehicles
• Abnormal loads
• Faulty street lighting
• Highway maintenance
• Road safety
• Roadworks
• Traffic management
• Weighbridges

Cycling

• Cycle route maps
• Global cycle routes
• Bikeability cycling proficiency

Streetcare and Cleaning

• Public toilets
• Dog fouling
• Graffiti
• Gully cleaning
• Street cleaning (Litter, damage, vandalism, needles)