Contact us
If you have difficulties, concerns or questions about using this service please contact us (Mon to Fri from 7.30am - 8pm):
Telephone: 0345 2000 104
Email: epayments@northtyneside.gov.uk
Security
All online card payments are protected by Secure Socket Layer (SSL) with an encryption key length of 128 bits, which is the highest level commercially available. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council.
Capita Software Services' online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor.