Overview of the scheme
On 3 February 2022 the Government announced a one-off Council Tax Energy Rebate of £150 for households in Council Tax bands A to D. It must be your main residence as at 1 April 2022 and you must be liable to pay council tax in order to qualify.
Please note that this “rebate” will be in the form of a payment of £150 per household, paid directly into bank accounts in order to help with rising energy bills.
We have paid over 83,000 households which is over 91% of those entitled to the grant.
People who pay their council tax by direct debit should have received the £150 payment into their bank accounts automatically between 29 April 2022 and 25 May 2022. Non-direct debit payers who are registered as the liable party for council tax had to apply online and supply us with their bank details in order to receive the payment.
The main scheme had an online application deadline date of 31 July 2022. We are now reviewing any non-application cases up until the Government imposed payment deadline date of 30 September 2022. This means that if you have not already received the £150 payment into your bank account, we will now either issue you with a Post Office payout voucher/letter for £150 or a letter informing you that the £150 payment has been allocated against your council tax account (with a revised bill to follow).
These letters should arrive before Friday 19 August 2022.
Applied but not heard anything more?
It may be the case that we have been unable to verify the bank details that you supplied with your application. This can happen under various circumstances (ie. recently opened bank accounts or banks that have not signed up to the verification process).
In this situation, we will be using the Post Office Payout Voucher scheme to enable you to receive your £150 payment from any Post Office Branch.
We have sent letters to those that are affected with information on how to claim. These letters were issued between 22 July 2022 and 27 July 2022.
We also ultimately have the option of crediting your council tax account with £150 as a last resort to make sure you get the money that is due to you.
Direct debit payers
Payments of the Council Tax Energy Rebate into residents bank accounts who pay council tax by direct debit were concluded in May 2022. The bank account reference that was shown on these transactions was NTC BACS. The payments made were to support all residents in the household. If you have only recently signed up for direct debit, or if the bank account name could not be matched sufficiently with the liable party on our council tax records, then you may have now missed this automatic payment option and you will have received an application letter if appropriate (see below)
Non-direct debit payers
From the week beginning 23 May 2022, letters were issued advising you how to make your claim for the Council Tax Energy Rebate. Please be aware of potential scam phone calls that will not be from a representative of the Council, unless of course we are responding to a direct enquiry from yourself.
Make a claim
The deadline for making an online application has now passed.
If you are a qualifier who has not yet made an online application, we will be reviewing our records and will look to make the £150 payment either as a credit on to your council tax account or as a Post Office voucher payment (if, for example, your council tax balance/liability is nil).
You should not therefore miss out on the payment, even if you have not applied.
The Government has provided the authority with a grant to make awards outside of the £150 payment, the authority has agreed:
For those on Council Tax Support on 1 April 2022, the Authority will award an additional discretionary payment to:
- those in bands A-D, £20.00, to top up their payment from £150.00 to £170.00, and
- those in bands E-H £170.00 so they receive the same as those in bands A-D.
- For those in houses of multiple occupation (HMO’s) who don’t qualify for a standard £150.00 payment a discretionary award may be paid where the occupants are responsible for their own energy bills. We will contact the occupiers direct regarding this support.
Discretionary payments will be made in the same way as the standard £150.00 is being paid and will be made in the coming months.
The discretionary scheme has a payment deadline date of 30 November 2022.
Second homes and empty properties
Second homes and empty properties will not be given a rebate as part of the Government scheme.
Changes in circumstances
As the effective date for the Council Tax Energy Rebate is 1 April 2022, changes made to the Council Tax band of your home after this date will not be taken into consideration. The exception to this is newly built homes that are awaiting a valuation band. In these circumstances, if the effective date is ultimately 1 April 2022 or before, then a payment could be made.
Frequently Asked Questions
You should clarify the reason for the discrepancy in writing/email as we may need to amend our council tax records. We may be able to process a payment automatically or we may require you to complete the online application process for the Council Tax Energy Rebate payment.