Video repairs diagnosis

You have been sent a text message to help North Tyneside Council diagnose your repair. By clicking the link provided in the message you will be starting a video call with one of our trained Call Handlers.

Please note that all video calls are recorded for diagnosis purposes. Any recordings will be retained for the purposes of carrying out the reported repair and will be disposed of in accordance with our GDPR Policy.

If you were not expecting this text message please do not share any information or click any links. You should also notify us as soon as possible by calling our 24 hour Repairs Contact Centre on 0345 2000 102.

To read more about our approach to Data Protection and our Privacy Notice please visit: