MIS Support Team

We're delighted to announce that the team is now fully accredited in both Arbor MIS and Arbor Finance support, and recently won Arbor’s Best Newcomer Award! 

Check out our latest MIS Support Service Newsletter for more information.

As part of our commitment to continuous service improvement, and in response to requests from schools for easier access to information, you can now access updates, notices, relevant links and guidance in more ways - this webpage, the MIS Wiki on Education Services Online and the new termly newsletters.

As ever, we welcome your feedback and suggestions.

Financial Year End - Arbor Finance

As the end of the financial year approaches, it’s essential that you carry out procedures to ensure the smooth transition of accounts from the current year into the new financial year. This will involve the processing of orders, invoices, income, petty cash, etc.

We recommend that you start reviewing your purchase orders and invoices, clearing commitments and contacting suppliers for invoices and outstanding supplies by the end of February. Please also check any end of year procedure deadlines that may be set by your Local Authority or Trust/Senior Management Team.

Now available to book via the Education Services portal.

The following workshops are now available to book, see the full training calendar for details of which workshops can be joined in the training room and/or online:

• Managing Pupil Profiles Essentials Workshop

• Arbor Finance Essentials Workshop 1

• Arbor Finance Essentials Workshop 2

• Attendance for Admin Users Essentials Workshop 

• Personnel Essentials Workshop

• Attendance Reporting and Analysis Workshop

• Custom Report Writer Workshop

• Housekeeping and Data Checking Workshop

• Creating Academic Year 2025/26 and Pre-Admission Groups

• School Census Summer 2025 Workshop

• Upload School Census to Collect Workshop

This section will be updated with further training sessions, workshops and webinars if they are scheduled.  If you require any training or support that is not yet scheduled, please log a call and we will add it to the schedule if capacity allows.

If you experience any issues booking sessions, please log a call by emailing IT.help@northtyneside.gov.uk or calling 6435444.

School Census Day – Thursday 15 May 2025

Online and classroom-based workshops will be available to support you in completing and uploading this return. Guidance and further information will soon be available on the MIS Wiki.