Our garden waste collection service is changing.
If you currently use a brown bin for your garden waste, we want to make you aware of the changes we are making to this service.
Like most councils, our costs are going up and government funding to deliver services is reducing.
Reluctantly, we have taken the decision to introduce an annual charge for the garden waste service.
The charge will be £30 for collections, between March and November 2025, which works out at around £1.67 for each collection.
What happens next?
If you want to continue to receive the service, you need to sign up and pay the £30 subscription for 2025 by 30 November 2024.
Once you have received your letter with a unique number on it
You can sign up and pay:
or by phone, Monday to Friday between 7:30am and 8pm, Tel. 0345 2000 103.
You will need to use the reference number at the top of the letter we are sending out to all residents that currently use the garden waste service
If you do not want to use the garden waste service in 2025, you do not need to do anything. Your last bin collection will be in November 2024.
Please keep your garden waste bin at the property in case you decide to subscribe later. We will not automatically remove your bin if you do not sign up.
Other options
You’ll need to find other ways to manage your garden waste. You can:
- take your garden waste to the Household Waste Recycling Centre ‘tip’ for free,
- compost at home, with the option of purchasing a subsidised composter,
- share a garden waste subscription with a friend or neighbour: or
- use our special collection service where you can get up to six bags of garden waste removed for £10.
After you subscribe
After we have received your payment, we will provide a sticker for your bin when we deliver your calendar early next year.
You can cancel your subscription within 14 days of making a payment. After this period, cancellations and refunds are not permitted.