Revolutionary technology introduced to improve home care in North Tyneside

Care users in North Tyneside are part of an innovative pilot scheme as North Tyneside Council trials remote monitoring technology to improve home care.

Lilli, a regional company which uses machine learning (ML) to revolutionise home care, has installed its remote monitoring solutions up to 100 care users’ homes. The technology will monitor the behaviour of residents in their home, observe patterns and trends of everyday life and will alert care staff if there is a change of pattern.

The intelligent system is made up of discrete sensors around the home such as the fridge, the bathroom, the bedroom which monitor activities of daily life including eating, drinking and bathroom visits. When these habits change it could cause a health issue to arise, and it’s hoped through reporting and alerts from Lilli an early intervention could prevent health decline.

Residents’ wellbeing is at the forefront of the trial and by introducing the technology, North Tyneside Council hopes it will support individuals to live independently by providing its social care teams with data and insights that will support the decisions that are made and ensure individuals receive the right care.

Anthony McMullen, Cabinet Member for Adult Social Care at North Tyneside Council, said: “Our partnership with Lilli is a significant step towards addressing the pressures in home care in North Tyneside and it’s something we are all really excited about. Like in many other regions across the UK, there’s an urgent need for us to reduce an ever-growing care assessment waiting list and tackle the oversubscription of care. But most importantly, we want to ensure we are providing the right care to those who need it.

“The introduction of remote monitoring technology will enable us to better manage our stretched resources and allocate them to where they are needed most, enabling people to receive the best possible care and reduce pressure on our hard-working colleagues.”

Nick Weston, Chief Commercial Officer at Lilli, said: “Our partnership with North Tyneside Council is a culmination of months of collaboration and it’s exciting to see the project launch. We’ve worked closely with stakeholders to define the desired outcomes, ensuring we’re putting the real people who rely on or work on the frontline of the care sector at the centre of everything we do.

“Lilli is built on the belief that everyone should have the choice of living happily, safely, and independently in their own home for as long as possible. But we also know that care providers are under huge pressure, and we’re committed to putting evidence-based decision-making capabilities in their hands to enable them to make the best use of resources.”

The trial technology will be in place for six months while it is reviewed and evaluated.

North Tyneside Council is continuing to address the increased pressure in the care sector and this trial is the latest step to address the long-term needs of the sector. As well as introducing its own home care provision earlier this year, it’s hoped this technology will further reduce staff pressures by supporting more residents to live independently in their own homes.

You can find out more about Lilli monitoring here.