North Tyneside Shared Lives service praised by Care Quality Commission

“People were supported with warmth, compassion and dedication” – that’s the feedback from Care Quality Commission (CQC) following an inspection of North Tyneside Council’s Shared Lives service late last year.

The service recruits, trains and supports Shared Lives Carers who offer accommodation and support arrangements for vulnerable adults with learning disabilities and autism within their own homes in the community.

Published following an inspection on 31 October 2023, the glowing report praised how the service supported residents to ‘flourish and thrive’ in homely environments where they are ‘valued, respected and supported’.

The valued service provides three main services including long term accommodation and support, short respite breaks and emergency accommodation.

Currently 30 people are supported by the service to live as independently as possible and inspectors praised everything from the time taken for carers to get to know people right through to how involved people, their relatives and the Shared Lives Carers are in decisions about their care and the service.

Cllr Janet Hunter, Cabinet Member for Adult Social Care at North Tyneside Council, said: “Our Shared Lives Service plays an extremely valuable role in supporting vulnerable residents to build relationships, get involved in their community and develop independence.

“I’m delighted that the inspectors comments reflect the dedication and passion of our colleagues and our brilliant Shared Lives Carers who work tirelessly to have a true positive impact on people’s lives.

“We have a fantastic community in our Shared Lives Service made up of caring, compassionate, and brilliant people and we’re always looking for more residents to sign up to be a Shared Lives Carer. I’d really encourage anyone who would like to make a difference to someone’s life, to speak to our team to find out more.”

Martin McGregor, Shared Lives Registered Manager at North Tyneside Council, said: “Our Shared Lives carers and the team show genuine concern for others, go out of their way to help, and demonstrate kindness in all that they do. I am delighted to say this report reflects that.”

Overall North Tyneside Council’s Shared Lives Service received a ‘good’ rating from CQC. The service was rated ‘outstanding’ under the caring category.

The full report is available here. 

If you’re interested in becoming a Shared Lives Carer, please contact Martin McGregor on 0191 643 5241 or email